30-DAY GUARANTEE
Refund Policy
Last updated: October 29, 2026
The short version: If you are not happy with your Lantern book, email us within 30 days of delivery for a full refund of the book price. If your book arrives damaged or misprinted, we will replace it free.
Our 30-day money-back guarantee
We want Lantern to be genuinely useful in your home. If you are not satisfied with the printed handbook for any reason, email steve[at]weswm.co within 30 days of the date your book was delivered. Include your name and the email address you used to order. We will refund the full book price ($24) to your original payment method.
You do not need to send the book back.
Shipping costs
Shipping charges are not refundable, except when the book arrives damaged, misprinted, or is lost in the mail.
Damaged, misprinted, or lost books
If your book arrives damaged or with a printing error, email us within 30 days of delivery with a photo of the problem. We will send a replacement at no cost, or a full refund including shipping if you prefer. If your order has not arrived within 21 business days of shipping, contact us and we will help track it down or send a replacement.
Free starter guide
The Lantern Starter Guide is free, so there is nothing to refund.
When you will see your refund
We process approved refunds within 5 business days. Depending on your bank or card company, it may take another 5 to 10 business days to appear on your statement.
Order changes and cancellations
Each book is printed when you order it. If you need to change your shipping address or cancel, email us as soon as possible. Once your book has been sent to print, we may not be able to change it, but our 30-day guarantee still applies after it arrives.
Contact us
Email steve[at]weswm.co. We usually reply within 2 business days.
SWM LLC, doing business as Lantern